Contact Us

privacy policy

Effective Date: April 22, 2026

EIX (“EIX,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website at eixfit.com, use the EIX App, or access our facility at our Hyderabad, Telangana location. By using our services, you agree to the practices described in this Policy.

1. Information We Collect

We collect personal information in the following ways:

Directly from you:

  • Full name, email address, phone number, date of birth, and gender
  • Emergency contact details provided during membership registration
  • Payment information (credit/debit card, UPI, or net banking) for memberships, class bookings, and recovery suite reservations
  • Health and fitness data you voluntarily share (e.g., fitness goals, medical conditions, injuries) to personalize your experience at EIX
  • Blood work and diagnostic resultsobtained through on-facility lab testing conducted by our certified third-party laboratory partner, used solely to guide your wellness journey at EIX
  • Preferences such as favourite class types, recovery services, and scheduling preferences

Automatically through our Site and App:

  • Device identifiers (device model, operating system, mobile device ID), IP address, and browser type
  • Location data (with your permission) to enable facility navigation and proximity-based features
  • App activity including class booking history, check-in timestamps, workout logs, and recovery session records
  • Wearable device data (heart rate, calories, steps) if you connect a compatible device through the EIX App
  • Usage analytics gathered through cookies, web beacons, and similar tracking technologies

From third-party service providers:

  • Booking and scheduling platforms that manage class reservations and facility access
  • Payment processors handling transaction verification and billing
  • Certified diagnostic laboratory partnerswho conduct blood work at our facility and share results exclusively with EIX and the concerned member
  • Marketing partners assisting with campaign analytics, subject to strict data confidentiality agreements

2. How We Use Your Information

We use the information collected to:

  • Provide and manage your EIX membership, including class bookings, check-ins, and recovery suite reservations
  • Process payments, generate invoices, and manage membership renewals and referral credits
  • Analyse blood work and diagnostic datato offer precise, science-backed wellness recommendations and personalized fitness programming
  • Deliver a personalized in-facility and in-app experience tailored to your fitness and wellness goals
  • Send operational communications — including booking confirmations, schedule changes, and membership updates — via email, SMS, or push notifications
  • Send promotional offers, wellness tips, and EIX program updates (you may opt out at any time)
  • Analyse usage trends to improve our classes, services, and App features
  • Ensure facility safety, verify membership eligibility, and respond to emergency situations
  • Comply with applicable legal and regulatory obligations under Indian law

3. Sharing Your Information

We may share your personal information with:

  • Service providersoperating our booking engine, payment gateway, marketing platform, or analytics tools — all bound by confidentiality obligations and permitted to use data only as instructed by EIX
  • Certified third-party diagnostic laboratory partnerswho conduct on-facility blood work; such partners are strictly prohibited from using your health data for any purpose beyond delivering test results to EIX and you
  • Professional advisorsincluding legal counsel, auditors, and financial consultants in connection with EIX’s business operations
  • Regulatory or law enforcement authoritieswhen required by applicable law, court order, or to protect the safety and vital interests of our members and staff

We do not sell your personal information — including sensitive health and diagnostic data — to any third party for independent marketing or commercial purposes.

4. Cookies and Tracking Technologies

Our website and App use cookies and similar technologies to enhance your browsing experience, remember preferences, and gather usage analytics. You may manage or disable cookies through your browser or device settings. Note that disabling certain cookies may limit some features of our Site or App.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards — including data encryption, secure servers, access controls, and periodic security audits — to protect your personal information from unauthorized access, loss, or misuse. Sensitive health and diagnostic data is stored with additional layers of protection and accessible only to authorized EIX personnel. While we take these measures seriously, no digital system can guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes stated in this Policy, maintain accurate financial and health records, or meet applicable legal requirements. Once no longer needed, data is securely deleted or anonymized.

7. Your Rights and Choices

As a member or user, you have the right to:

  • Accessthe personal information EIX holds about you, including your diagnostic and health records
  • Correctany inaccurate or outdated data in your profile
  • Request deletionof your personal information, subject to legal or contractual obligations
  • Restrict or objectto certain types of data processing
  • Withdraw consentat any time where processing is based on your consent (this may affect your ability to use certain features)
  • Opt outof marketing communications at any time via the unsubscribe link in emails or App notification settings

To exercise any of these rights, please contact us at the address below.

8. Third-Party Links

Our website and App may contain links to third-party websites or platforms (e.g., social media, partner brands). This Policy does not apply to those external sites, and we encourage you to review their respective privacy policies before sharing any personal information.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected by a revised “Effective Date” at the top of this page. Continued use of EIX services following an update constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically.

10. Contact Us

For any questions, concerns, or data-related requests, please reach out to us:

EIX — Data Privacy Officer

Contact Person: Vneet Kumar
Email: info@eixfit.com
Phone: +91-841299-7229
Address: EIX, Hyderabad, Telangana, India
Website: www.eixfit.com

Performance-driven fitness studio combining training, recovery, and data-led coaching.

Pages

Home

Trainers

Class Info

Class Schedule

Membership

EIX Café

Recovery

E IX Vitality Index

EIX Wear

FLOW — Restore (YIN & Relax)

Slow down, Let go

Restorative yoga and breath

Outcomes:

  • Stress reduction
  • Recovery
  • Increased heat and energy output

Intensity Level:

Beginner

MOVE LAB - mobilize

Unlock your range.

A joint-focused mobility session built around controlled activation and dynamic range work. Designed to prepare the body for performance while improving movement efficiency.

Outcomes:

  • Improved range of motion.
  • Healthier, more resilient joints.
  • Enhanced movement quality.

Intensity Level:

Beginner

MOVE LAB - Stretch & release

Release what holds you back.

A guided session combining active and passive stretching techniques to ease muscular tension and restore fluid movement. Ideal for recovery and long-term flexibility gains.

Outcomes:

  • Reduced stiffness and tightness.
  • Improved recovery capacity.
  • Greater overall flexibility.

Intensity Level:

Beginner

FLOW-Vinyasa(power)

Dynamic flow, Intelligent strength

A breath-led dynamic yoga session that links movement with intention and controlled strength
Continuous sequencing builds internal heat while enhancing mobility and muscular endurance

Outcomes:

  • Improved flexibility and range of motion
  • Enhanced strength and stability
  • Increased heat and energy output

Intensity Level:

Intermediate

COREFORM-Strengthened

Grace with grit

A progressive reformer strength session incorporating increased load and dynamic sequencing
Designed to build strength without compromising control or precision

Outcomes:

  • Greater full-body strength
  • Improved stability and control
  • Enhanced muscular endurance

Intensity Level:

Intermediate

COREFORM- Restore & rehab

Recover, Rebalance, Realign

A low-load, corrective reformer session designed to support recovery, improve joint mobility, and restore muscular balance through controlled movement patterns

Outcomes:

  • Reduced pain and tension
  • Improved mobility
  • Enhanced muscular balance

Intensity Level:

Beginner

COREFORM- Reformer Classic

Controlled, Precise, Powerful

A classical reformer session rooted in traditional sequencing and intentional tempo
Focused on alignment, breath control, and foundational core activation.

Outcomes:

  • Improved core strength
  • Enhanced posture and alignment
  • Greater body awareness

Intensity Level:

Beginner

FORGE — Cardiocore

Endurance built from the centre

A core-led metabolic session designed to strengthen stability while elevating heart rate
Focused, controlled sequences challenge endurance from the inside out

Outcomes:

  • Improved core endurance
  • Enhanced stability and balance
  • Stronger foundational strength

Intensity Level:

Beginner–Intermediate

FORGE — Powerrow

Strength meets stamina

A hybrid conditioning session combining rowing intervals with targeted strength blocks
Expect sustained output, controlled resistance, and performance-driven pacing

Outcomes:

  • Improved cardiovascular strength
  • Enhanced muscular endurance
  • Accelerated fat loss efficiency

Intensity Level:

Intermediate

FORGE - kettlelab

Raw strength, Real movement

A dynamic kettlebell-based session built around powerful complexes and flowing movement patterns
Designed to develop total-body strength, coordination, and resilience through functional load training

Outcomes:

  • Improved grip strength
  • Enhanced explosive power
  • Greater muscular endurance

Intensity Level:

Intermediate–Advanced

SCULPT-Complete

Balanced, Lean, Sculpted

A full-body aesthetic training session combining upper and lower resistance work for total muscular refinement and balanced development

Outcomes:

  • Overall muscle toning
  • Improved posture and symmetry
  • Enhanced body composition

Intensity Level:

Intermediate–Advanced

SCULPT - lower

Power from the ground up

A lower-body sculpting session built around glute and leg-focused circuits
Controlled resistance and targeted sequencing develop strength, shape, and muscular balance

Outcomes:

  • Stronger glutes and legs
  • Improved lower-body definition
  • Enhanced stability and alignment

Intensity Level:

Beginner–Intermediate

SCULPT - upper

Strong lines Defined strength

A focused upper-body resistance session designed to shape, tone, and strengthen the arms, chest, shoulders, and back through controlled, intentional movement

Outcomes:

  • Improved upper-body definition
  • Enhanced muscle tone and symmetry
  • Stronger posture support

Intensity Level:

Beginner–Intermediate

STRIKE -power rounds

Fast. Fierce. Functional.

A high-intensity combat conditioning session built around explosive strike circuits and performance intervals. Expect power combinations, minimal rest, and full-throttle output.

Outcomes:

  • Increased explosive power.
  • Accelerated fat burn.
  • Enhanced cardiovascular endurance.

Intensity Level:

Advanced

STRIKE-Fundamentals

Master the basics. Build real power.

A technique-driven combat session focused on boxing and kick fundamentals, precise footwork, and controlled combinations. Designed to build skill, coordination, and confidence from the ground up.

Outcomes:

  • Improved coordination and timing.
  • Stronger striking technique.
  • Greater confidence and control.

Intensity Level:

Beginner

EIX RIDE - Fuse

Ride. Lift. Ignite.

A dynamic hybrid format combining cycling intervals with targeted upper-body strength training. Alternating bursts of cardio and resistance create a powerful full-body conditioning effect.

Outcomes:

  • Enhanced full-body calorie burn.
  • Improved muscular endurance.
  • Elevated metabolic response.

Intensity Level:

Beginner – Advanced

EIX RIDE - surge

Explosive cardio. Elevated endurance.

A performance-driven cycling session engineered around high-RPM intervals, progressive resistance, and integrated core control. Built to push your cardiovascular limits while developing sustained power and speed.

Outcomes:

  • Higher VO₂ max capacity.
  • Explosive lower-body power.
  • Improved stamina and anaerobic performance.

Intensity Level:

Beginner – Advanced

EIX Forge - Strength & Conditioning

Build what lasts

A comprehensive strength and conditioning system that blends functional lifting, athletic endurance, and core stability training

Outcomes:

  • Increased overall strength
  • Enhanced functional fitness
  • Improved fat loss efficiency
  • Greater athletic conditioning

Sub-Classes:

  • FORGE — Kettlelab
  • FORGE — Powerrow
  • FORGE — Cardiocore

EIX MOVE LAB - Flexibility & Mobility

Freedom in motion.

A mobility-driven session designed to enhance joint health, restore movement efficiency, and unlock smoother, more controlled performance. Through guided mobility flows and targeted drills, you’ll move better, feel lighter, and train smarter.

Outcomes:

  • Greater range of motion.
  • Reduced stiffness and tension.
  • Improved injury resilience.

EIX FLOW - Yoga

Move better Live better

A modern yoga experience blending breathwork, intentional alignment, and fluid mobility

Outcomes:

  • Improved flexibility and mobility
  • Reduced stress and nervous system reset
  • Enhanced focus and mental clarity

Sub-Classes:

  • FLOW – Vinyasa
  • FLOW – Restore

EIX COREFORM-PILATES

Strength from within

A reformer-based Pilates experience designed to build deep core integrity, improve posture, and develop controlled, balanced strength

Outcomes:

  • Stronger, more stable core
  • Improved spinal alignment and posture
  • Reduced risk of injury

Sub-Classes:

  • COREFORM – Reformer Classic
  • COREFORM – Restore & rehab
  • COREFORM – Strengthened

EIX SCULPT - Body tone

Design your physique

A dynamic circuit-based resistance session focused on muscle definition, symmetry, and posture refinement

Outcomes:

  • Lean muscle development
  • Improved body composition
  • Stronger, more confident posture

Sub-Classes:

  • SCULPT — Upper
  • SCULPT — Lower
  • SCULPT — Complete

EIX STRIKE - Combat

Precision Power Presence

A combat-inspired training experience that fuses striking technique with functional conditioning

Outcomes:

  • Improved agility and speed
  • Greater power output
  • Enhanced coordination
  • Effective stress release

Sub-Classes:

  • STRIKE — Fundamentals
  • STRIKE — Power Rounds

EIX RIDE - Spinning

Ride with purpose, Perform with power

A high-energy indoor cycling experience designed to build cardiovascular power, lower-body endurance, and core strength

Outcomes:

  • Improved cardiovascular capacity
  • Stronger, more enduring legs
  • Enhanced fat burn
  • Greater core stability

Sub-Classes:

  • RIDE — Surge
  • RIDE — Fuse